{"id":32,"date":"2023-10-26T21:25:43","date_gmt":"2023-10-26T21:25:43","guid":{"rendered":"http:\/\/134.122.69.219\/?page_id=32"},"modified":"2023-12-20T13:42:55","modified_gmt":"2023-12-20T12:42:55","slug":"returns","status":"publish","type":"page","link":"https:\/\/roll-market.com\/ro\/returns\/","title":{"rendered":"Visszak\u00fcld\u00e9s &#8211; Panaszkezel\u00e9s"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"32\" class=\"elementor elementor-32\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27bd96c elementor-section-stretched elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27bd96c\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;9d879cb&quot;,&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da6d1a1\" data-id=\"da6d1a1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d5b764 elementor-widget elementor-widget-heading\" data-id=\"3d5b764\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">TRATAREA RECLAMA\u021aIILOR, GARAN\u021aIE<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ef43bab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef43bab\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a922e2e\" data-id=\"a922e2e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15c4fe6 elementor-widget elementor-widget-text-editor\" data-id=\"15c4fe6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"rich-text__text rte\"><h4><strong>PROCEDURA PANELULUI <\/strong><\/h4><p>\u00cen cazul unei reclama\u021bii, consumatorul poate depune o reclama\u021bie dup\u0103 cum urmeaz\u0103:<\/p><p>Contacta\u021bi v\u00e2nz\u0103torul prin e-mail, internet sau telefonic. Cump\u0103r\u0103torul poate face o reclama\u021bie cu privire la serviciu oral sau \u00een scris. V\u00e2nz\u0103torul trebuie s\u0103 r\u0103spund\u0103 la reclama\u021bie \u00een termen de 30 de zile, \u00een special prin e-mail la adresa de e-mail furnizat\u0103 de cump\u0103r\u0103tor. \u00cen cazul \u00een care reclama\u021bia este respins\u0103, v\u00e2nz\u0103torul trebuie s\u0103 \u00ee\u0219i motiveze decizia \u0219i s\u0103 informeze cump\u0103r\u0103torul cu privire la autoritatea sau organismul de conciliere la care acesta poate trimite reclama\u021bia.<\/p><p>\u00cen cazul \u00een care produsul este defect \u00een perioada de garan\u021bie, clientul are dreptul de a solicita remedierea defectului. \u00cen cazul \u00een care reclama\u021bia a fost solu\u021bionat\u0103 prin \u00eenlocuirea produselor cu un produs nou, perioada de garan\u021bie va \u00eencepe din nou de la data \u00eenlocuirii. \u00cen cazul unei reclama\u021bii nejustificate, perioada de garan\u021bie nu se prelunge\u0219te. Cump\u0103r\u0103torul va fi informat imediat cu privire la rezultatul evalu\u0103rii.<\/p><p>Cump\u0103r\u0103torul trebuie s\u0103 returneze produsul \u00eentr-un ambalaj sigur pentru a se asigura c\u0103 acesta r\u0103m\u00e2ne intact \u00een timpul transportului. Produsul trebuie s\u0103 fie expediat numai dup\u0103 ce v\u00e2nz\u0103torul a fost \u00een\u0219tiin\u021bat \u00een prealabil (prin telefon sau e-mail). V\u00e2nz\u0103torul nu va accepta bunuri trimise contra ramburs. Produsul returnat trebuie s\u0103 fie \u00eenso\u021bit de factur\u0103 sau de o copie a acesteia. Costurile de transport al produselor reclamate la centrul de service sunt suportate de cump\u0103r\u0103tor de la cump\u0103r\u0103tor la v\u00e2nz\u0103tor. V\u00e2nz\u0103torul suport\u0103 costurile de returnare a bunurilor odat\u0103 ce a fost stabilit\u0103 o reclama\u021bie valabil\u0103.<\/p><h4><strong>AVERTISMENT <\/strong><\/h4><p>Condi\u021biile de garan\u021bie sunt urm\u0103toarele:<\/p><p><strong>\u00cenceputul perioadei de referin\u021b\u0103<\/strong>: Perioada de garan\u021bie \u00eencepe de la data v\u00e2nz\u0103rii produsului.<\/p><p><strong>Limitarea perioadei de standstill<\/strong>: \u00cen cazul \u00een care aparatul este utilizat \u00een scopuri de \u00eenchiriere sau comerciale, perioada de garan\u021bie este limitat\u0103 la 30 de zile.<\/p><p><strong>Garan\u021bia bateriei<\/strong>: Perioada de garan\u021bie a bateriei este de 6 luni.<\/p><p><strong>Obliga\u021bia de bun\u0103 reputa\u021bie<\/strong>: ROLL-MARKET.COM va repara sau \u00eenlocui orice <strong>defect de fabrica\u021bie<\/strong> pies\u0103 \u00een perioada de garan\u021bie.<\/p><p>\u00cen aceste condi\u021bii, clien\u021bii se pot baza pe sprijinul ROLL-MARKET.COM dac\u0103 produsele prezint\u0103 defecte de fabrica\u021bie \u00een perioada de garan\u021bie.<\/p><h4><strong>GARAN\u021aIE \u0218I SERVICE <\/strong><\/h4><p>Garan\u021bia este valabil\u0103 numai dac\u0103 produsul este utilizat \u00een scopul pentru care a fost conceput.<\/p><p>\u00cen cazurile enumerate mai jos, ROLL-MARKET.COM nu ofer\u0103 protec\u021bie de garan\u021bie:<\/p><ul><li>daunele care rezult\u0103 din utilizarea unei metode de reparare sau de \u00eentre\u021binere care nu a fost efectuat\u0103 \u00een conformitate cu instruc\u021biunile<\/li><li>daunele rezultate din utilizarea scuterelor \u00een competi\u021bie<\/li><li>piese de uzur\u0103 (de exemplu, anvelope, fr\u00e2ne, becuri etc.)<\/li><li>deterior\u0103ri cauzate de transportul sau depozitarea necorespunz\u0103toare<\/li><li>produsul \u00eenchiriat beneficiaz\u0103 de o protec\u021bie limitat\u0103 a garan\u021biei (a se vedea mai sus)<\/li><li>deteriorarea sau defec\u021biunea cauzat\u0103 de un impact, deteriorare sau defec\u021biune extern\u0103.<\/li><li>\u00een cazul \u00een care cererea dep\u0103\u0219e\u0219te capacitatea prescris\u0103 din punct de vedere tehnic<\/li><li>pentru modific\u0103rile aduse dispozitivului<\/li><li>deterior\u0103ri rezultate din utilizarea necorespunz\u0103toare<\/li><li>atunci c\u00e2nd contorul de km al dispozitivului dep\u0103\u0219e\u0219te 2000 km.<\/li><\/ul><h4><strong>UTILIZARE SIGUR\u0102<\/strong><\/h4><p>Dispozitivul este utilizat de un singur pasager pe r\u00e2nd.<\/p><p>Asigura\u021bi-v\u0103 c\u0103 respecta\u021bi regulile de circula\u021bie.<\/p><p>Sta\u021bi \u00eentotdeauna cu ambele picioare pe dispozitiv \u0219i \u021bine\u021bi ghidonul cu ambele m\u00e2ini.<\/p><p>V\u0103 rug\u0103m s\u0103 purta\u021bi echipament de siguran\u021b\u0103 atunci c\u00e2nd utiliza\u021bi scuterul.<\/p><p>Exersa\u021bi \u00een locuri sigure \u00eenainte de a utiliza scuterul \u00een trafic.<\/p><p>Pentru siguran\u021ba dumneavoastr\u0103, seta\u021bi viteza maxim\u0103 la 25 km\/h. Peste 15 km\/h, aprinde\u021bi luminile.<\/p><p>Nu porni\u021bi scuterul la temperaturi sub -5\u00b0C.<\/p><p>Nu utiliza\u021bi materiale inflamabile pentru a cur\u0103\u021ba scuterul.<\/p><p>Nu cur\u0103\u021ba\u021bi cu o ma\u0219in\u0103 de sp\u0103lat cu presiune.<\/p><p>Respecta\u021bi regulile de circula\u021bie.<\/p><p>Atunci c\u00e2nd nu este utilizat, p\u0103stra\u021bi dispozitivul \u00eentr-un loc uscat \u0219i r\u0103coros.<\/p><p>V\u0103 rug\u0103m s\u0103 \u00eencetini\u021bi sau s\u0103 cobor\u00e2\u021bi din ma\u0219in\u0103 atunci c\u00e2nd circula\u021bi pe drumuri denivelate.<\/p><p>Nu utiliza\u021bi scuterul pe suprafe\u021be alunecoase.<\/p><p>Nu intra\u021bi cu ma\u0219ina \u00een b\u0103l\u021bi de ap\u0103 mai ad\u00e2nci de 3 cm.<\/p><p>Nu folosi\u021bi scuterul \u00een condi\u021bii meteorologice nefavorabile (de exemplu, ploaie, z\u0103pad\u0103).<\/p><p>V\u0103 rug\u0103m s\u0103 nu dep\u0103\u0219i\u021bi capacitatea maxim\u0103 de \u00eenc\u0103rcare a scuterului.<\/p><p>V\u0103 rug\u0103m s\u0103 nu folosi\u021bi scuterul c\u00e2nd este prea cald sau prea frig. \u021aine\u021bi-l departe de materialele inflamabile \u0219i de fl\u0103c\u0103rile deschise. Nu expune\u021bi la lumina puternic\u0103 a soarelui.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>PANASZKEZEL\u00c9S, GARANCIA \u00c1RUPANASZ ELJ\u00c1R\u00c1S A fogyaszt\u00f3 panasz eset\u00e9n a k\u00f6vetkez\u0151k\u00e9ppen tehet panaszt: Az elad\u00f3val val\u00f3 kapcsolatfelv\u00e9tel e-mailben, az interneten vagy telefonon. A Vev\u0151 sz\u00f3ban \u00e9s \u00edr\u00e1sban is kifejtheti panasz\u00e1t a szolg\u00e1ltat\u00e1ssal kapcsolatban. Az elad\u00f3 k\u00f6teles a panaszt 30 napon bel\u00fcl \u00e9rdemben megv\u00e1laszolni, els\u0151sorban a Vev\u0151 \u00e1ltal megadott e-mail c\u00edmre elk\u00fcldve. Amennyiben a panaszt elutas\u00edtj\u00e1k, az &#8230; <a title=\"Retur - Tratarea reclama\u021biilor\" class=\"read-more\" href=\"https:\/\/roll-market.com\/ro\/returns\/\" aria-label=\"Cite\u0219te mai multe despre Visszak\u00fcld\u00e9s &#8211; Panaszkezel\u00e9s\">Cite\u0219te mai mult<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-32","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/roll-market.com\/ro\/wp-json\/wp\/v2\/pages\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roll-market.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roll-market.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roll-market.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roll-market.com\/ro\/wp-json\/wp\/v2\/comments?post=32"}],"version-history":[{"count":22,"href":"https:\/\/roll-market.com\/ro\/wp-json\/wp\/v2\/pages\/32\/revisions"}],"predecessor-version":[{"id":1019,"href":"https:\/\/roll-market.com\/ro\/wp-json\/wp\/v2\/pages\/32\/revisions\/1019"}],"wp:attachment":[{"href":"https:\/\/roll-market.com\/ro\/wp-json\/wp\/v2\/media?parent=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}