{"id":32,"date":"2023-10-26T21:25:43","date_gmt":"2023-10-26T21:25:43","guid":{"rendered":"http:\/\/134.122.69.219\/?page_id=32"},"modified":"2023-12-20T13:42:55","modified_gmt":"2023-12-20T12:42:55","slug":"visszakuldes-panaszkezeles","status":"publish","type":"page","link":"https:\/\/roll-market.com\/hu\/visszakuldes-panaszkezeles\/","title":{"rendered":"Visszak\u00fcld\u00e9s &#8211; Panaszkezel\u00e9s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32\" class=\"elementor elementor-32\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27bd96c elementor-section-stretched elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27bd96c\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;9d879cb&quot;,&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da6d1a1\" data-id=\"da6d1a1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d5b764 elementor-widget elementor-widget-heading\" data-id=\"3d5b764\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PANASZKEZEL\u00c9S, GARANCIA<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ef43bab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef43bab\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a922e2e\" data-id=\"a922e2e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15c4fe6 elementor-widget elementor-widget-text-editor\" data-id=\"15c4fe6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"rich-text__text rte\"><h4><strong>\u00c1RUPANASZ ELJ\u00c1R\u00c1S <\/strong><\/h4><p>A fogyaszt\u00f3 panasz eset\u00e9n a k\u00f6vetkez\u0151k\u00e9ppen tehet panaszt:<\/p><p>Az elad\u00f3val val\u00f3 kapcsolatfelv\u00e9tel e-mailben, az interneten vagy telefonon. A Vev\u0151 sz\u00f3ban \u00e9s \u00edr\u00e1sban is kifejtheti panasz\u00e1t a szolg\u00e1ltat\u00e1ssal kapcsolatban. Az elad\u00f3 k\u00f6teles a panaszt 30 napon bel\u00fcl \u00e9rdemben megv\u00e1laszolni, els\u0151sorban a Vev\u0151 \u00e1ltal megadott e-mail c\u00edmre elk\u00fcldve. Amennyiben a panaszt elutas\u00edtj\u00e1k, az elad\u00f3 indokolni k\u00f6teles d\u00f6nt\u00e9s\u00e9t \u00e9s t\u00e1j\u00e9koztatni kell a Vev\u0151t arr\u00f3l, hogy panasz\u00e1val mely hat\u00f3s\u00e1ghoz vagy b\u00e9k\u00e9ltet\u0151 test\u00fclethez fordulhat ez\u00fcgyben.<\/p><p>Ha a term\u00e9k hib\u00e1ja a j\u00f3t\u00e1ll\u00e1si id\u0151n bel\u00fcl jelentkezik, a v\u00e1s\u00e1rl\u00f3 jogosult a hiba elh\u00e1r\u00edt\u00e1s\u00e1t k\u00e9rni. Amennyiben a reklam\u00e1ci\u00f3t az \u00e1ru \u00faj term\u00e9kre cser\u00e9l\u00e9s\u00e9vel rendezt\u00e9k, a j\u00f3t\u00e1ll\u00e1si id\u0151 a csere napj\u00e1t\u00f3l \u00fajraindul. Jogtalan reklam\u00e1ci\u00f3 eset\u00e9n a j\u00f3t\u00e1ll\u00e1si id\u0151 nem v\u00e1ltozik. A Vev\u0151 az elb\u00edr\u00e1l\u00e1s eredm\u00e9ny\u00e9r\u0151l azonnal \u00e9rtes\u00fcl.<\/p><p>A v\u00e1s\u00e1rl\u00f3nak biztons\u00e1gos csomagol\u00e1sban kell visszak\u00fcldenie a term\u00e9ket, hogy az s\u00e9rtetlen maradjon a sz\u00e1ll\u00edt\u00e1s sor\u00e1n. A term\u00e9k felad\u00e1s\u00e1t csak az elad\u00f3 el\u0151zetes \u00e9rtes\u00edt\u00e9se (telefonon vagy e-mailen) ut\u00e1n szabad megtenni. Az elad\u00f3 nem fogad el ut\u00e1nv\u00e9ttel feladott \u00e1rut. A reklam\u00e1lt term\u00e9ket kiz\u00e1r\u00f3lag sz\u00e1ml\u00e1j\u00e1val vagy annak m\u00e1solat\u00e1val egy\u00fctt lehet visszak\u00fcldeni. A reklam\u00e1lt \u00e1ru szerv\u00edzbe t\u00f6rt\u00e9n\u0151 sz\u00e1ll\u00edt\u00e1s\u00e1nak k\u00f6lts\u00e9geit a vev\u0151 viseli a vev\u0151t\u0151l az elad\u00f3ig. Az elad\u00f3 az \u00e9rv\u00e9nyes reklam\u00e1ci\u00f3 meg\u00e1llap\u00edt\u00e1sa ut\u00e1n \u00e1llja a visszak\u00fcld\u00e9s k\u00f6lts\u00e9geit.<\/p><h4><strong>J\u00d3T\u00c1LL\u00c1S <\/strong><\/h4><p>A j\u00f3t\u00e1ll\u00e1si felt\u00e9telek az al\u00e1bbiak szerint \u00e9rv\u00e9nyesek:<\/p><p><strong>J\u00f3t\u00e1ll\u00e1s kezdete<\/strong>: A j\u00f3t\u00e1ll\u00e1si id\u0151 a term\u00e9k elad\u00e1s\u00e1nak napj\u00e1t\u00f3l indul.<\/p><p><strong>J\u00f3t\u00e1ll\u00e1si id\u0151 korl\u00e1toz\u00e1sa<\/strong>: Ha az eszk\u00f6zt k\u00f6lcs\u00f6nz\u00e9si vagy kereskedelmi c\u00e9lokra haszn\u00e1lj\u00e1k, a j\u00f3t\u00e1ll\u00e1si id\u0151 30 napra korl\u00e1toz\u00f3dik.<\/p><p><strong>Akku garancia<\/strong>: Az akkumul\u00e1torra vonatkoz\u00f3 garancia id\u0151tartama 6 h\u00f3nap.<\/p><p><strong>J\u00f3t\u00e1ll\u00e1si k\u00f6telezetts\u00e9g<\/strong>: ROLL-MARKET.COM k\u00f6teles megjav\u00edtani vagy kicser\u00e9lni b\u00e1rmely <strong>gy\u00e1rt\u00e1si hib\u00e1s<\/strong> alkatr\u00e9szt a j\u00f3t\u00e1ll\u00e1si id\u0151n bel\u00fcl.<\/p><p>Ezen felt\u00e9telek \u00e9rtelm\u00e9ben a v\u00e1s\u00e1rl\u00f3k sz\u00e1m\u00edthatnak a ROLL-MARKET.COM t\u00e1mogat\u00e1s\u00e1ra, ha a term\u00e9kek gy\u00e1rt\u00e1si hib\u00e1kat mutatnak a j\u00f3t\u00e1ll\u00e1si id\u0151n bel\u00fcl.<\/p><h4><strong>GARANCIA \u00c9S SZERVIZ <\/strong><\/h4><p>A garancia meg\u0151rz\u00e9s\u00e9nek felt\u00e9tele a rendeltet\u00e9sszer\u0171 haszn\u00e1lat.<\/p><p>Az al\u00e1bb felsorolt esetekben a ROLL-MARKET.COM nem ny\u00fajt garanci\u00e1lis v\u00e9delmet:<\/p><ul><li>nem el\u0151\u00edr\u00e1sok szerint v\u00e9gzett jav\u00edt\u00e1si vagy karbantart\u00e1si m\u00f3dszer alkalmaz\u00e1s\u00e1b\u00f3l ad\u00f3d\u00f3 k\u00e1rosod\u00e1s eset\u00e9n<\/li><li>a rollerek versenyen val\u00f3 haszn\u00e1lat\u00e1b\u00f3l ad\u00f3d\u00f3 k\u00e1rosod\u00e1sok<\/li><li>kop\u00f3alkatr\u00e9szek (pl.: abroncsok, f\u00e9kszerkezet, izz\u00f3k, stb.)<\/li><li>helytelen sz\u00e1ll\u00edt\u00e1sb\u00f3l vagy t\u00e1rol\u00e1sb\u00f3l ad\u00f3d\u00f3 k\u00e1rosod\u00e1s<\/li><li>b\u00e9rbeadott term\u00e9k korl\u00e1tozott garanci\u00e1lis v\u00e9delmet \u00e9lvez (l\u00e1sd fentebb)<\/li><li>k\u00fcls\u0151 behat\u00e1s, s\u00e9r\u00fcl\u00e9s okozta k\u00e1r vagy hiba.<\/li><li>a m\u0171szakilag el\u0151\u00edrt teljes\u00edtm\u00e9nyt meghalad\u00f3 ig\u00e9nybev\u00e9tel eset\u00e9n<\/li><li>az eszk\u00f6z\u00f6n v\u00e9grehajtott m\u00f3dos\u00edt\u00e1sok eset\u00e9n<\/li><li>nem rendeltet\u00e9sszer\u0171 haszn\u00e1latb\u00f3l ered\u0151 k\u00e1rosod\u00e1s eset\u00e9n<\/li><li>ha az eszk\u00f6z km sz\u00e1ml\u00e1l\u00f3ja \u00e1tl\u00e9pi a 2000 km-t.<\/li><\/ul><h4><strong>BIZTONS\u00c1GOS HASZN\u00c1LAT<\/strong><\/h4><p>Egyszerre egy utas haszn\u00e1lja az eszk\u00f6zt.<\/p><p>\u00dcgyeljen a k\u00f6zleked\u00e9si szab\u00e1lyok betart\u00e1s\u00e1ra.<\/p><p>Mindig k\u00e9t l\u00e1bbal \u00e1lljon az eszk\u00f6z\u00f6n \u00e9s k\u00e9t k\u00e9zzel fogja a korm\u00e1nyt.<\/p><p>K\u00e9rj\u00fck, viseljen biztons\u00e1gi felszerel\u00e9st a roller haszn\u00e1lata k\u00f6zben.<\/p><p>Gyakoroljon biztons\u00e1gos helyeken, miel\u0151tt haszn\u00e1latba veszi a rollert a forgalomban.<\/p><p>Biztons\u00e1ga \u00e9rdek\u00e9ben \u00e1ll\u00edtsa 25 km\/h-ra a max. sebess\u00e9get. 15 km\/h f\u00f6l\u00f6tt kapcsolja be a l\u00e1mp\u00e1t.<\/p><p>Ne kapcsolja be a rollert -5\u00b0C alatti h\u0151m\u00e9rs\u00e9kletben.<\/p><p>Ne haszn\u00e1ljon gy\u00fal\u00e9kony anyagokat a roller tiszt\u00edt\u00e1s\u00e1hoz.<\/p><p>Ne tiszt\u00edtsa magasnyom\u00e1s\u00fa mos\u00f3val.<\/p><p>Tartsa be a k\u00f6zleked\u00e9si szab\u00e1lyokat.<\/p><p>Amikor nem haszn\u00e1lja az eszk\u00f6zt, tartsa sz\u00e1raz, h\u0171v\u00f6s helyen.<\/p><p>K\u00e9rj\u00fck, lass\u00edtson, vagy sz\u00e1lljon le, amikor egyenetlen \u00faton utazik.<\/p><p>Ne haszn\u00e1lja a rollert cs\u00fasz\u00f3s fel\u00fcleteken.<\/p><p>Ne hajtson bele 3 cm-n\u00e9l m\u00e9lyebb v\u00edzt\u00f3cs\u00e1kba.<\/p><p>Ne haszn\u00e1lja a rollert rossz id\u0151j\u00e1r\u00e1si k\u00f6r\u00fclm\u00e9nyek k\u00f6z\u00f6tt (pl.: es\u0151, havaz\u00e1s)<\/p><p>K\u00e9rj\u00fck, ne l\u00e9pje t\u00fal a roller maxim\u00e1lis teherb\u00edr\u00e1s\u00e1t.<\/p><p>K\u00e9rj\u00fck, ne haszn\u00e1lja a rollert t\u00fal melegben vagy t\u00fal hidegben. Gy\u00fal\u00e9kony anyagokt\u00f3l \u00e9s ny\u00edlt l\u00e1ngt\u00f3l \u00f3vja. T\u0171z\u0151 napf\u00e9nynek ne tegye ki.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PANASZKEZEL\u00c9S, GARANCIA \u00c1RUPANASZ ELJ\u00c1R\u00c1S A fogyaszt\u00f3 panasz eset\u00e9n a k\u00f6vetkez\u0151k\u00e9ppen tehet panaszt: Az elad\u00f3val val\u00f3 kapcsolatfelv\u00e9tel e-mailben, az interneten vagy telefonon. A Vev\u0151 sz\u00f3ban \u00e9s \u00edr\u00e1sban is kifejtheti panasz\u00e1t a szolg\u00e1ltat\u00e1ssal kapcsolatban. Az elad\u00f3 k\u00f6teles a panaszt 30 napon bel\u00fcl \u00e9rdemben megv\u00e1laszolni, els\u0151sorban a Vev\u0151 \u00e1ltal megadott e-mail c\u00edmre elk\u00fcldve. Amennyiben a panaszt elutas\u00edtj\u00e1k, az &#8230; <a title=\"Visszak\u00fcld\u00e9s &#8211; Panaszkezel\u00e9s\" class=\"read-more\" href=\"https:\/\/roll-market.com\/hu\/visszakuldes-panaszkezeles\/\" aria-label=\"Read more about Visszak\u00fcld\u00e9s &#8211; Panaszkezel\u00e9s\">B\u0151vebben<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-32","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/roll-market.com\/hu\/wp-json\/wp\/v2\/pages\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roll-market.com\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roll-market.com\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roll-market.com\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roll-market.com\/hu\/wp-json\/wp\/v2\/comments?post=32"}],"version-history":[{"count":22,"href":"https:\/\/roll-market.com\/hu\/wp-json\/wp\/v2\/pages\/32\/revisions"}],"predecessor-version":[{"id":1019,"href":"https:\/\/roll-market.com\/hu\/wp-json\/wp\/v2\/pages\/32\/revisions\/1019"}],"wp:attachment":[{"href":"https:\/\/roll-market.com\/hu\/wp-json\/wp\/v2\/media?parent=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}